General Surgery | Specialty | Freeman Health System
General Surgery • Joplin, MO
Ratings by platform
- U.S. News & World Report and Healthgrades: 5/5 (7 reviews)
What patients say
Patients praise
- high patient satisfaction ratings for individual general surgery providers
- positive feedback on surgical outcomes, including life-saving procedures
- strong ratings in outpatient surgery patient experience metrics, particularly regarding facilities and staff communication
Common complaints
- concerns regarding communication and compassion from staff in the emergency department
- complaints about cleanliness and quality of hospital facilities
- reports of ADA noncompliance issues related to service animals
In patients' words
"He performed emergency surgery on my colon. Saved my life. Later he went out of his way to correctly diagnose a problem created by another doctor. Again, he saved my life. Explains things very well and is completely truthful."
— Healthgrades review for Dr. Kevin Christian, DO"The care we received when we got to the emergency room was unbelievably neglectful. The room was dirty... Yanked around instead of treated with compassion."
— Yelp review for Freeman Health SystemMore clinics in Joplin
Charles Youngho Ro, MD
Patients praise: Professional and knowledgeable · Excellent communication and bedside manner.
Mercy Clinic Cardiac, Thoracic and Vascular Surgery
Patients praise: favorable patient satisfaction ratings for individual providers (e.g., 4.9/5 for Dr. Warren Albrecht) · positive surgical outcome data in public reporting (e.g., 95.1% CABG composite quality rating).
Freeman Dermatology and Skin Cancer Center
Patients praise: thorough, knowledgeable, and skillful medical care · courteous and attentive bedside manner in some instances.
Joplin Urgent Care
Patients praise: Professional and caring staff · Efficient service and minimal wait times.
Mercy-GoHealth Urgent Care
Patients praise: Professional and efficient care · Helpful for urgent, non-emergency needs.
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