Mercy Clinic Primary Care
Family Medicine • Joplin, MO
Ratings by platform
- Vitals.com (for Family Medicine department): 3.6/5
What patients say
Patients praise
- Some patients report pleasant and welcoming staff members
- Short wait times to see a doctor for some routine visits
- Positive experiences with specific individual physicians
Common complaints
- Difficulties reaching the office by phone
- Rudeness or unprofessional behavior from front desk staff and medical assistants
- Long wait times for appointments and limited availability for urgent concerns
- Communication issues, including lack of timely responses to messages and lab results
- Inconsistency in patient care and prescription management
In patients' words
"If you want to go here for a general physical, it’s a good place to go. If you’re sick or need to be seen for something that can’t wait AT LEAST two months - you’re out of luck. They don’t schedule appointments less than two months out and all the receptionists I have spoken with on the phone have been very snappy with me."
— LocalityBiz ReviewMore clinics in Joplin
Advanced Family Medicine
Patients praise: Some patients and employees appreciate the personalized, nurturing approach to care · Certain staff and employees have reported a positive, team-oriented workplace environment.
Mercy Clinic Cardiac, Thoracic and Vascular Surgery
Patients praise: favorable patient satisfaction ratings for individual providers (e.g., 4.9/5 for Dr. Warren Albrecht) · positive surgical outcome data in public reporting (e.g., 95.1% CABG composite quality rating).
Freeman Dermatology and Skin Cancer Center
Patients praise: thorough, knowledgeable, and skillful medical care · courteous and attentive bedside manner in some instances.
Joplin Urgent Care
Patients praise: Professional and caring staff · Efficient service and minimal wait times.
Mercy-GoHealth Urgent Care
Patients praise: Professional and efficient care · Helpful for urgent, non-emergency needs.
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