Mercy Clinic-Joplin Endocrinology And
Endocrinology • Joplin, MO
Ratings by platform
- Healthgrades (for Dr. Gretchen Shull, MD): 3.5/5 (16 reviews)
What patients say
Patients praise
- Some providers and staff described as knowledgeable, compassionate, and attentive
- Effective management of specific conditions like diabetes
Common complaints
- Unprofessional, rude, or dismissive staff behavior
- Difficulty scheduling appointments and long wait times
- Strict appointment policies (e.g., being dropped as a patient for cancellations or being late)
- Communication issues, such as unreturned calls or difficulty reaching staff
In patients' words
"So when the appt nurse called me finally, she was very unprofessional, 'So what's your problem Sweetheart?'... laid the phone down on the desk, not on hold, for 19 minutes so I could hear all the gosip and conversations."
— Patient review on LocalityBiz"She is excellent and always listens. She helps with care beyond diabetes! Love going to her!"
— Patient review on Mercy.net for Dr. Gretchen ShullMore clinics in Joplin
Mercy Clinic Cardiac, Thoracic and Vascular Surgery
Patients praise: favorable patient satisfaction ratings for individual providers (e.g., 4.9/5 for Dr. Warren Albrecht) · positive surgical outcome data in public reporting (e.g., 95.1% CABG composite quality rating).
Freeman Dermatology and Skin Cancer Center
Patients praise: thorough, knowledgeable, and skillful medical care · courteous and attentive bedside manner in some instances.
Joplin Urgent Care
Patients praise: Professional and caring staff · Efficient service and minimal wait times.
Mercy-GoHealth Urgent Care
Patients praise: Professional and efficient care · Helpful for urgent, non-emergency needs.
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