Mercy Clinic-Joplin Endocrinology And
Endocrinology • Joplin, MO
Ratings by platform
- Healthgrades (for Dr. Gretchen Shull, MD): 3.5 out of 5 stars (based on 16 reviews) (16 ratings)
What patients say
Patients praise
- Some providers and staff described as knowledgeable, compassionate, and attentive
- Effective management of specific conditions like diabetes
Common complaints
- Unprofessional, rude, or dismissive staff behavior
- Difficulty scheduling appointments and long wait times
- Strict appointment policies (e.g., being dropped as a patient for cancellations or being late)
- Communication issues, such as unreturned calls or difficulty reaching staff
In patients' words
"So when the appt nurse called me finally, she was very unprofessional, 'So what's your problem Sweetheart?'... laid the phone down on the desk, not on hold, for 19 minutes so I could hear all the gosip and conversations."
— Patient review on LocalityBiz"She is excellent and always listens. She helps with care beyond diabetes! Love going to her!"
— Patient review on Mercy.net for Dr. Gretchen ShullMore clinics in Joplin
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