Urgent Care | St. Bernards Healthcare | Arkansas & Missouri
Urgent Care • Jonesboro, AR
Ratings by platform
- Google Reviews (Parker Road): 4.2/5 (155)
- Service Atlas (Parker Road): 4.3/5 (204)
- Google Reviews (Kennett, MO): 3.7/5 (57)
What patients say
Patients praise
- Friendly and compassionate staff interactions
- Efficient service and quick check-in experiences reported by many patients
- Clean and modern facilities
- Convenient access to diagnostic services like labs and X-rays
- Reliable alternative to emergency rooms for non-emergency conditions
Common complaints
- Long wait times
- Perceived unprofessional or rude staff behavior
- Frustration with administrative processes or insurance policies
- Perceived lack of thorough care or dismissiveness regarding symptoms
- Issues with diagnostic services availability (e.g., X-ray interpretation after hours)
In patients' words
"Most patients report being seen within 45 minutes to an hour, with many expressing appreciation for the attentive and thorough care provided by the nurse practitioners and doctors."
— Provider Review Consensus"Unless you have 2 1/2 hours to wait you might wanna go to the NEA Urgent Care... They were all gathered around the desk and laughing and talking, they didn't have time to give me 5 minutes and let me go."
— Healthgrades Patient Review"They were very courteous to me & my husband. Also told us it may take a little longer (it didn’t). The x-ray tech worked quickly & was also friendly & polite."
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