Primary Care Joliet, IL | Walk-In Health Clinic | Urgent Care
Primary Care • Joliet, IL
Ratings by platform
- Duly Health and Care - Joliet Immediate Care (Birdeye): 4.4/5 (296)
- Physicians Immediate Care (Birdeye): 4.3/5 (1,084)
- Physicians Immediate Care (Birdeye/Other platforms): 3.9/5 (1,139)
- MinuteClinic at CVS (CVS website): 4.8/5 (111)
- Emediate Cure Quick Care (BestProsInTown): Not explicitly stated (but generally positive tone) (75)
What patients say
Patients praise
- frequently praised for friendly, professional, and compassionate staff
- often cited as efficient with short wait times in many instances
- appreciated for providing a convenient, accessible alternative to emergency rooms for minor illnesses and injuries
- valued for being in-network and offering cost-effective options compared to ER visits
- patients appreciate the ability to schedule online and receive timely, clear communication in many cases
Common complaints
- reports of rude or dismissive front desk staff
- concerns regarding inadequate communication and follow-up care for complex issues
- some patients felt overlooked or had concerns dismissed during follow-up visits
- instances of medical errors, such as potential misdiagnosis or prescribing meds despite allergies
- occasional frustration with wait times during busy periods
In patients' words
"The doctor was patient, asked me questions, He diagnosed me correctly (which I've been misdiagnosed at other quick cares), not to mention giving me the correct antibiotics when you have medical allergies to some. Entire staff was nothing but pleasant and professional."
— Physicians Immediate Care Review"The front desk lady was very rude and dismissive. Quick to turn you around and reject you. This place doesn't care about the ill."
— Primary Care Joliet Yelp Review"At it first it was great. Quick friendly service. But I was there because my BP was very high. They ran their test and it was like nothing interesting popped up so they sent me on my way. They only checked my BP the one time when I first got there. They never checked it again."
— Duly Health and Care ReviewMore clinics in Joliet
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Pediatrics
Patients praise: Caring/attentive pediatricians who listen and explain clearly · Good bedside manner and taking time with child/parents.
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Patients praise: Friendly and compassionate medical staff and receptionists · Fast and efficient care for many visitors.
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