Primary & Urgent Care | Family Medicine | Johnstown, PA
Primary Care • Johnstown, PA
Ratings by platform
- Solv (iCare Medical Urgent Care): 4.0/5.0 (4 reviews)
- Solv (UPMC-GoHealth Urgent Care): 1.0/5.0 (2 reviews)
- Healthgrades (Dr. John Vasil): 3.8/5.0 (10 ratings)
- Healthgrades (Dr. James McKendree): 4.1/5.0 (13 ratings)
- WebMD (Dr. Lynn Johnston): 4.0/5.0 (4 ratings)
- Vitals (Dr. Jeanne Spencer): 3.6/5.0 (5 ratings)
What patients say
Patients praise
- High quality of clinical care and diagnostic skill from specific physicians
- Efficient and timely service in some urgent care settings
- Compassionate, friendly, and attentive bedside manner reported by many patients for individual doctors
- Convenience of virtual care options and flexible scheduling for some practices
- Holistic or integrative approaches to treatment being appreciated by patients
Common complaints
- Difficulties with office staff, including communication issues, scheduling errors, and unresponsiveness
- Complaints about billing practices and perceived financial prioritization over patient care
- Reports of long wait times and poor facility cleanliness at some locations
- Concerns regarding bedside manner, perceived unprofessionalism, and lack of thorough physical examinations
- Frustration with being repeatedly referred to specialists rather than receiving direct care
In patients' words
"Everyone is so nice and they actually listen and take what you say seriously. There was zero wait time, I never even sat down in the waiting area."
— Solv patient review for iCare Medical Urgent Care"Waited couple hours my legs were swelling feet huge called me back they didn’t even check my weight height did blood pressure doc didn’t even touch my leg foot... Stay Away from this place THEY WANT YOUR MONEY"
— Solv patient review for UPMC-GoHealth Urgent Care"Dr Vasil has horrible bedside manner, will make his patients come in to be seen to answer a simple question just so he can get paid, and is extremely unprofessional when it comes to billing and his patients."
— Healthgrades patient review for Dr. John VasilMore clinics in Johnstown
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