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Ivy Rehab

Physical Therapy • Johnston, RI

★★★★★4.8/5121 reviews across 3 platforms

Ratings by platform

  • Google: 4.8/5 (66 reviews)
  • Toprated Business: 4.9/5 (54 reviews)
  • PissedConsumer: 3.0/5 (1 review)

What patients say

Patients praise

  • knowledgeable and attentive staff
  • personalized and effective treatment plans
  • friendly and welcoming environment
  • clean facility with quality equipment

Common complaints

  • billing discrepancies and communication issues regarding copayments
  • slow customer service response times
  • occasional scheduling challenges due to high demand

In patients' words

"Every person I encountered was friendly and courteous. The facility was clean. My technician was wonderful. He was informative and mindful of my condition."

— Patient review for Johnston location

"My patient experience with billing after my treatment was completed has been horrible."

— BBB customer complaint (General Ivy Rehab)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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