Patient Service Center & Lab Testing in Johnson City, TN
Laboratory Services • Johnson City, TN
Ratings by platform
- Yahoo Local/Yelp for Labcorp: 3.0 out of 5 stars (34 reviews (referenced on Yahoo Local))
- Birdeye/Google for Synergy Laboratory Regional: 3.8 out of 5 stars (45 reviews)
- Yelp for Quest Diagnostics: 1.0 out of 5 stars (1 review (referenced on Yelp via MapQuest))
What patients say
Patients praise
- Friendly and professional staff members
- General satisfaction with the technical skill of staff during blood draws
- Recent improvements in staffing levels at some locations
Common complaints
- Inaccurate operating hours posted online and via phone messages
- Frustrating kiosk-based check-in processes
- Long wait times or closures without proper notification
- Delays in receiving test results
- Difficulties reaching customer service for general inquiries
- Reported issues with improper fasting instructions for tests
In patients' words
"Been getting my lab work done here for the past 5 years. Great friendly folks, some new faces and they all do a great job making sure you feel comfortable."
— Yahoo Local review for Labcorp"The hours online and the phone message are wrong they don't open until 8 am. Then you have to lineup to check yourself in at a kiosk."
— Yelp/Yahoo Local reviews for Labcorp"After the hassle of finding a location to have blood drawn, it has been over a week and results are still not in! This has been a frustrating experience."
— Yelp review for Quest DiagnosticsMore clinics in Johnson City
1321 Sunset Dr - Johnson City, TN
Patients praise: Highly rated, compassionate care from specific medical providers · Efficient and user-friendly experience at laboratory services.
Synergy Lab Services – Johnson City
Patients praise: Comfortable waiting area · Short wait times reported by some patients.
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