Wound Care | Hackensack Meridian Health
Wound Care Clinic • Jersey City, NJ
Ratings by platform
- Birdeye: 2.6 out of 5 stars (25 reviews)
- Vivian Health: 3.7 out of 5 stars (38 reviews)
- Healthgrades: 70% patient recommendation rate
What patients say
Patients praise
- Some patients report satisfaction with clinical care teams and specific physicians
- High performance scores on elective outpatient surgery patient experience metrics (e.g., communication, facilities)
- Positive recognition for staff dedication in other HMH-affiliated wound care centers
Common complaints
- Reports of poor communication and difficulty reaching staff via phone
- Concerns regarding billing practices and potential overcharging
- Allegations of rude staff behavior and poor bedside manner
- Legal documentation involving historical allegations of inadequate pressure wound management
In patients' words
"Can’t even make an appointment, they answer then hang up! Not even going to bother I can tell the service is terrible just like the reviews say"
— Birdeye Review"RN coordinator Lilia is SO rude. Bed side manner is horrible. She doesn’t allow you to speak while she’s typing in her chart at all. Extremely passive aggressive."
— LocalityBiz Review"Appellant filed a medical malpractice complaint against Alaris Health, Jersey City Medical Center, and RWJ Barnabas Health alleging the injuries Ingram sustained at Alaris Health and Jersey City Medical Center caused or contributed to her physical decline and death."
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