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Jersey City Medical Center

Orthopaedics • Jersey City, NJ

★★★★☆4.0/561 reviews across 4 platforms

Ratings by platform

  • US News & World Report
  • Facebook: 66% recommend (853 reviews)
  • Healthgrades: 4.1/5 (51 reviews)
  • Healthgrades: 3.3/5 (10 reviews)

What patients say

Patients praise

  • Access to innovative or cutting-edge orthopedic treatments and procedures
  • Highly rated orthopedic surgeons noted for being knowledgeable, thorough, and life-saving by some patients
  • Positive surgical outcomes for orthopedic procedures

Common complaints

  • Difficult to reach via phone and long wait times for appointments
  • Concerns regarding staff organization, rudeness, and customer service responsiveness
  • Reports of facility cleanliness issues and poor office environments
  • Issues with billing processes and administrative communication

In patients' words

"Can’t even make an appointment, they answer then hang up! Not even going to bother I can tell the service is terrible just like the reviews say"

— Birdeye/Google Reviews

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5].

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