Orthopedic Care | Innovative Treatment at Jersey City Medical Center
Orthopaedics • Jersey City, NJ
Ratings by platform
- US News & World Report: 87% (willingness to recommend) (N/A (Hospital-wide metric))
- Facebook: 66% recommend (853 reviews)
- Healthgrades: 4.1/5 (51 reviews (Dr. Adam Becker))
- Healthgrades: 3.3/5 (10 reviews (Dr. Ernesto Tolentino II))
What patients say
Patients praise
- Access to innovative or cutting-edge orthopedic treatments and procedures
- Highly rated orthopedic surgeons noted for being knowledgeable, thorough, and life-saving by some patients
- Positive surgical outcomes for orthopedic procedures
Common complaints
- Difficult to reach via phone and long wait times for appointments
- Concerns regarding staff organization, rudeness, and customer service responsiveness
- Reports of facility cleanliness issues and poor office environments
- Issues with billing processes and administrative communication
In patients' words
"Surgery for fractured femur. Amazing. Minimal pain after 2 weeks. Walking at a little after 3 months."
— Healthgrades (Dr. Adam Becker review)"Dr. Tolentino is great however, the staff and facility not so much. The staff is extremely disorganized, forgetful and impatient."
— Healthgrades (Dr. Ernesto Tolentino II review)"Can’t even make an appointment, they answer then hang up! Not even going to bother I can tell the service is terrible just like the reviews say"
— Birdeye/Google ReviewsMore clinics in Jersey City
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