ENT & Allergy Associates
Ear, Nose and Throat (ENT) Clinic • Jersey City, NJ
Ratings by platform
- Birdeye (aggregating Google reviews): 3.3/5 (264 reviews)
- Unilocal.net: 2.2/5 (20 reviews)
What patients say
Patients praise
- Positive experiences with medical expertise and bedside manner of specific doctors
- Professional and compassionate care during consultations and procedures
- Effective treatment of conditions such as allergies and sinus issues
Common complaints
- Difficulties reaching the office by phone and reliance on a centralized call center
- Concerns regarding billing practices, unexpected charges, and collection notices
- Long wait times for appointments and administrative delays
- Perceived unprofessionalism or lack of responsiveness from administrative/reception staff
In patients' words
"It is a constant challenge to even get just the administrative tasks done... I have called four times in the last five days asking for a callback to consult with the doctor... no one has called me back. This is honestly appalling."
— Patient review on Trustindex"I came in for a simple consultation that took about 15 minutes and received a bill for over $ 430! Will never be coming back again and will have to waste time disputing with their horrendous billings department."
— Patient review on Unilocal.netMore clinics in Jersey City
Dr. Babak Behin
Patients praise: effective treatment for chronic ENT issues like nosebleeds and sinus problems · some patients report satisfaction with surgical outcomes.
Kenneth Garay, MD
Patients praise: Some patients appreciate the scheduling process, communication, and the doctor's decision-making in specific instances.
Jersey City Medical Center
Patients praise: Compassionate and supportive care teams · Clear explanation of treatment plans.
Amish A Naik, MD, PhD
Patients praise: Excellent bedside manner · Thorough explanations of conditions and treatments.
Find Free or Low-Cost STD Testing in Jersey City, NJ
Patients praise: Access to free or low-cost/sliding scale testing services for residents · Quick and efficient experiences at specific testing centers (e.g., commercial labs).
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