ENT, Allergy & Audiology Care in Hoboken, NJ
Ear, Nose and Throat (ENT) Clinic • Jersey City, NJ
Ratings by platform
- Birdeye (aggregating Google reviews): 3.3 out of 5 stars (264 reviews)
- Unilocal.net: 2.2 out of 5 stars (20 reviews)
What patients say
Patients praise
- Positive experiences with medical expertise and bedside manner of specific doctors
- Professional and compassionate care during consultations and procedures
- Effective treatment of conditions such as allergies and sinus issues
Common complaints
- Difficulties reaching the office by phone and reliance on a centralized call center
- Concerns regarding billing practices, unexpected charges, and collection notices
- Long wait times for appointments and administrative delays
- Perceived unprofessionalism or lack of responsiveness from administrative/reception staff
In patients' words
"After Dr. Glaser performed my surgery in December, my life has changed for the better. I am so thankful of the team here, they are so kind and compassionate! Yes, they wait time can be long, but it is worth it!"
— Patient testimonial (Jessica S.)"It is a constant challenge to even get just the administrative tasks done... I have called four times in the last five days asking for a callback to consult with the doctor... no one has called me back. This is honestly appalling."
— Patient review on Trustindex"I came in for a simple consultation that took about 15 minutes and received a bill for over $ 430! Will never be coming back again and will have to waste time disputing with their horrendous billings department."
— Patient review on Unilocal.netMore clinics in Jersey City
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