The Jersey City Family Health Center - RWJBarnabas Health
Dental Clinic • Jersey City, NJ
Ratings by platform
- CMS HCAHPS (Hospital-level): 3 out of 5 stars (1,244 surveys (hospital-wide))
- Facebook (hospital-level): 66% recommend (853 reviews (hospital-level))
What patients say
Patients praise
- Cleanliness of the facility
- Some reports of friendly and helpful staff
- Efficient care in specific instances
Common complaints
- Long wait times and delayed appointments
- Staff described as unprofessional or disrespectful
- Concerns regarding communication with providers and lack of thorough examinations
- Difficulties with administrative tasks such as scheduling and prescription refills
In patients' words
"Have visited three times and always need to spend 1.5 to 2 hours just waiting. I think it is a little bit too long personally."
— a-better-place.com review"Very nice place! The people were professional, friendly and helpful. The whole visit was done in a timely manner and the Dr. who took care of me was great."
— a-better-place.com review"I have complained numerous times regarding staff not answering phone, waiting time, not being consistent with refills and spending 5 minutes with patients."
— BBB complaint summaryMore clinics in Jersey City
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