Specialty Services | Jefferson City, MO - SSM Health
Orthopedics • Jefferson City, MO
Ratings by platform
- Birdeye: 3.6/5 (462 reviews)
- MedicalRecords.com: 3.1/5 (94 reviews)
- Facebook: 76% recommend (485 reviews)
What patients say
Patients praise
- Friendly and professional staff interactions reported by some patients
- Efficient and helpful care during emergency department visits for some individuals
- Spacious and accessible clinic facilities (e.g., wide hallways for mobility aids)
- Improved convenience with on-site diagnostics at the multi-specialty clinic
Common complaints
- Long wait times in the emergency department
- Reports of dismissive or rude interactions with some staff members
- Concerns regarding billing practices and perceived focus on finances over patient care
- Mixed communication experiences with providers
In patients' words
"The staff were super friendly and provided the best care and medical knowledge throughout the whole process. As first-timers we had a lot of questions and everyone was super helpful and thoroughly explained our options during each step of the way."
— Birdeye user review"The man I just met at the front desk is rude. Based on him alone I will never come back here again. Today is Wednesday, March 20th. 2019. 1:20 PM. He almost told me straight out that I won't be treated here. I almost walked out the door. Currently watching a nurse be mean to a patient that is puking.. I can't believe this is a Godly Mission Hospital. Go anywhere else.."
— MedicalRecords.com user review"The hallways are really nice and wide, so (for) patients that are in a wheelchair (or) using a walker, (the clinic) makes it a lot easier for them. The rooms are very spacious, so people can bring a family member with them and there's enough space without feeling crowded."
— SSM Health staff member quoted in Jefferson City News TribuneMore clinics in Jefferson City
JCMG Orthopaedic Center | Jefferson City Medical Group
Patients praise: High ratings for individual orthopedic surgeons (e.g., Dr. Michael Snyder) · Clinical staff described as professional and caring by some patients.
Express Care | Jefferson City Medical Group
Patients praise: Patients frequently praise the friendliness and professionalism of staff and providers · Convenience of online scheduling and location accessibility noted as strengths.
Comparing your options?
Browse other Orthopedics clinics, or filter by state and specialty to compare patient ratings.