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OB/GYN Clinic-Jefferson City - MU Health Care logo

OB/GYN Clinic-Jefferson City - MU Health Care

Obstetrics & GynecologyJefferson City, MO

★★★★★4.5/531 reviews across 4 platforms

Ratings by platform

  • WebMD (Dr. Serese Smith-Haxton): 5.0/5.0 (8 ratings)
  • WebMD (Dr. Teri Deffenbaugh): 4.5/5.0 (10 ratings)
  • Healthgrades (Dr. Elizabeth Blanchard): 4.3/5.0 (6 ratings)
  • Vitals (Dr. Brandi Nichols): 4.1/5.0 (7 ratings)

What patients say

Patients praise

  • Some patients report excellent, compassionate, and thorough care from specific providers
  • Instances of staff being described as helpful and friendly by some patients
  • Positive experiences during labor and delivery processes for some individuals

Common complaints

  • Patient complaints regarding poor bedside manner and feeling rushed during appointments
  • Difficulties with administrative staff, including rudeness and unresponsive communication
  • Concerns over inadequate follow-up care and perceived lack of interest in high-risk pregnancy complications
  • Reports of long wait times and issues with scheduling or office organization

In patients' words

"Very good, professional DR. Hands down the best experience I’ve ever had with her and staff. They all took good care of me and my son before and after labor!"

WebMD review of Dr. Serese Smith-Haxton

"Doctors usually rush in and out but Dr. Blanchard spent considerable time evaluating me and genuinely cares."

Healthgrades review of Dr. Elizabeth Blanchard

"We felt like we didn’t matter. That is not how you are supposed to feel at a Doctors office."

Vitals review of Dr. Jodi Berendzen

"Front desk has hung up on my every time I've called. Ridiculous."

Birdeye review of Women's Clinic of JCMG

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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