Behavioral Health | Jefferson City, MO - SSM Health
Mental Health • Jefferson City, MO
Ratings by platform
- Aggregated platforms (Rehab.com, Addiction Helpline, Recovery.com): Approximately 3.1-3.2 out of 5 across various aggregate sites (Hundreds of aggregated ratings across different platforms)
- Facebook: 76% recommend (485 reviews)
- Healthgrades: 71% patient recommendation rate
What patients say
Patients praise
- positive staff interactions in some departments, particularly labor and delivery
- praise for clear communication during surgical processes
- reports of efficient and kind care in emergency situations by some patients
Common complaints
- reports of rude or unhelpful staff behavior
- concerns regarding wait times in the emergency department
- perceived lack of urgency or empathy in urgent situations
- billing and insurance-related frustrations
In patients' words
"I had my baby at this hospital... the experience was incredibly amazing! The staff were super friendly and provided the best care."
— Birdeye (Hospital reviews)"They tried to hold me involuntarily when I checked in voluntarily... the psychiatrist... seemed to ignore my reasoning."
— Birdeye (Hospital reviews)"The man I just met at the front desk is rude... Currently watching a nurse be mean to a patient that is puking."
— MedicalRecords.comMore clinics in Jefferson City
Express Care | Jefferson City Medical Group
Patients praise: Patients frequently praise the friendliness and professionalism of staff and providers · Convenience of online scheduling and location accessibility noted as strengths.
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