Health Care
Neurology • Jasper, AL
Ratings by platform
- Memorial Hospital and Health Care Center (Jasper, IN) CMS data: 4 out of 5 stars (381 patient surveys (CMS HCAHPS))
- CHRISTUS Southeast Texas - Jasper Memorial: 4.3 out of 5 stars (11 reviews)
- Pulmonary & Sleep Assoc-Jasper (Jasper, AL): 5 out of 5 stars (12 reviews)
What patients say
Patients praise
- Commendation for friendly, compassionate, and attentive nursing and medical staff in certain encounters
- Praise for facility cleanliness and positive activity programs in specific locations
- Quick and effective emergency response for some patients
- Commitment to providing care regardless of ability to pay in some community-focused organizations
Common complaints
- Difficulty reaching staff via phone, particularly for appointments or test results
- Reports of medical neglect, poor wound care, or failure to manage patient conditions
- Concerns regarding cleanliness and room maintenance in nursing facilities
- Issues with billing, financial policies, and lack of flexibility in payment plans
- Inconsistent staff behavior, including reports of rude, judgmental, or inattentive interactions
In patients' words
"The ER was very busy but everyone from the front desk, triage, nursing staff, and NP were very friendly and helpful."
— CHRISTUS Southeast Texas - Jasper Memorial patient review"These people NEVER answer the phones. I have spent weeks trying to get them on a phone just to pay my bill."
— Pulmonary & Sleep Assoc-Jasper patient review"I have consistently received nothing but the rudest interactions here. Came today for blood work and got yelled at by the nurse for not having a appointment, even though it’s not required."
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