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Baptist Health Walker Hospital

Neurology • Jasper, AL

★★★☆☆3.1/5127 reviews across 2 platforms

Ratings by platform

  • MedicalRecords.com: 3.2/5 stars (114 reviews)
  • Yelp: 2.3/5 stars (13 reviews)
  • Facebook: 60% recommended (48 reviews)
  • Healthgrades: 53% Patient Experience Rating (N/A)

What patients say

Patients praise

  • High satisfaction for elective outpatient surgery experiences (based on Leapfrog metrics)
  • Positive feedback on certain individual doctors
  • High score in patient safety measures according to Leapfrog criteria

Common complaints

  • Long wait times in the emergency department
  • Perceived lack of empathy and friendliness among staff
  • Staff unavailability or slow response times
  • Issues with diagnostic clarity and communication regarding test results
  • Frustration with patient care standards

In patients' words

"Wait times are astronomical just to see registration, let alone a nurse or doctor. Any high acuity patient is likely to die before ever being seen."

— MedicalRecords.com review

"Seen the dr 2 1/2 hours after we got here for literally 20 seconds! What a joke!"

— MedicalRecords.com review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 10, 2026 — sources: [1][2][3][4][5][6].

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