Mercyhealth Behavioral Health Clinic–Janesville
Mental Health Support • Janesville, WI
Ratings by platform
- findrecoverynow.org: 2.9/5 (15)
- rehab.com: 3.33/5 (3)
What patients say
Patients praise
- Accessible location for some patients
- Some patients report positive long-term support from specific providers
- Individual providers described as easy-going and inspirational
Common complaints
- Long wait times for appointments
- Issues with appointment cancellations and lack of notification
- Complaints regarding staff communication and professionalism
- Concerns about patient confidentiality
- Difficulty accessing care outside of the Mercy HMO network
In patients' words
"Ridiculously long wait times that would be fine if they didn't cancel on you repeatedly and express no remorse over having to restart that process."
— findrecoverynow.org"Idk man I feel like every part of this operation has been their a long time an they do care or they wouldn't be their I've been going there over 15 years on an off I had a rough child hood dont judge me but I'm good now large part because of help from people here"
— findrecoverynow.orgMore clinics in Janesville
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