Rock County Counseling Center
Mental Health Support • Janesville, WI
Ratings by platform
- Rehab.com (Janesville): 4.36/5 (59)
- Recovery.com: 4.4/5 (58)
- Recovered.org: 3.85/5 (Not explicitly stated)
- AddictionResource.com: 7.5/10 (Not explicitly stated)
What patients say
Patients praise
- Welcoming and modern facility environment
- Clean, spacious, and comfortable premises
- Friendly, understanding, and compassionate staff members
- Efficient service delivery and helpfulness in navigating resources
- Sense of community support for seniors and families
Common complaints
- Reports of confusing or lengthy administrative processes
- Suggestions to streamline paperwork and clarify procedures
- Specific negative experiences regarding communication and billing (though some reports pertain to the Beloit location)
In patients' words
"The facility's large open spaces are mentioned positively, providing a comfortable environment for clients seeking help. Many users commend the staff for their friendliness and understanding."
— Wheree.com"Occasional reports that some clients find certain administrative processes confusing or lengthy. A few customers also suggest that further improvements could be made in streamlining paperwork or clarifying procedures to enhance overall experience."
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