General Surgery Services | Janesville, WI - SSM Health
General Surgery • Janesville, WI
Ratings by platform
- Promallu (aggregated): 3.6/5 stars (311 patients)
- Vivian Health: 3.7/5 stars (3 reviews)
- Healthgrades: 79% recommend hospital
- US News & World Report: 90% recommend hospital
What patients say
Patients praise
- Helpfulness and attentiveness of support staff and volunteers
- Professionalism and care shown by specific physicians
- Cleanliness of hospital facilities in some instances
- High willingness of patients to recommend the hospital in aggregate metrics
Common complaints
- Staff responsiveness and attentiveness to patient needs
- Perceived lack of professionalism or dismissiveness by some providers
- Reports of workplace environment concerns impacting care experience
- Wait times in emergency settings
- Perceived inconsistency in quality of care for specific patient groups (e.g., veterans)
In patients' words
"The room was very nice and clean. The nurses and I kept my meds in order. The hospital doc was in constant contact with my Madison team. I wish I could remember the hospital doctors name. He was excellent knew what he was doing and respected my concerns."
— Patient review regarding SSM Health St. Mary's Hospital - Janesville"This man simply refused to treat me. He did not care what the VA required for my disability claim. I felt totally helpless and not cared for."
— Patient review regarding SSM Health St. Mary's Hospital - Janesville"I worked for SSM health... I was harassed for reporting harassment... I would not recommend SSM health Janesville as a great workplace."
— Staff review regarding SSM Health St. Mary's Hospital - JanesvilleMore clinics in Janesville
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