Fox Valley Surgical Specialists
General Surgery • Janesville, WI
Ratings by platform
- Birdeye (Aggregate): 4.8/5 (787)
- Facebook: 92% recommend (9)
What patients say
Patients praise
- Professional and direct communication from medical providers
- High quality of surgical care
Common complaints
- Unresponsive customer service and difficulty returning calls
- Rude and unprofessional front desk staff
In patients' words
"Terrible customer service. I have been experiencing intense pain due to an issue that needs to be addressed for weeks now. I have left NUMEROUS voicemails requesting a call back. Not only do they not answer their phone, they also do not return phone calls. Pathetic for a surgical center who's priority should be patient care."
— Birdeye Reviewer"My first visit with Dr. Mitchell was exactly what I needed. She delivered the information directly, professionally and provided all relevant ..."
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