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SSM Health Dean Medical Group

Dermatology • Janesville, WI

★★★★☆3.6/5362 reviews across 2 platforms

Ratings by platform

  • Promallu/Aggregated Data: 3.6/5 (311 reviews)
  • MedicalRecords.com: 3.7/5 (51 reviews)

What patients say

Patients praise

  • Professional and friendly staff demeanor
  • Cleanliness of facilities and hospital rooms
  • Effective communication from doctors and nurses regarding care plans
  • Compassionate and thorough care reported by many patients

Common complaints

  • Inconsistent or delayed staff responsiveness to patient needs
  • Concerns regarding diagnostic follow-up or thoroughness in some cases
  • Complaints regarding perceived lack of care or attention for specific patient groups (e.g., veterans)
  • Waiting times in the Emergency Room

In patients' words

"The room was very nice and clean. The nurses and I kept my meds in order. The hospital doc was in constant contact with my Madison team."

— Patient Review via Promallu

"This man simply refused to treat me. He did not care what the VA required for my disability claim... I felt totally helpless and not cared for."

— Patient Review via Promallu

"I really love the service I received... They left no stone unturned in finding what was causing my issues and when they did the took there time explaining it to me."

— Patient Review via MedicalRecords.com

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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