Nursing Home in Jamestown, ND | SMP Health Ave Maria
Nursing Home • Jamestown, ND
Ratings by platform
- CMS (Centers for Medicare & Medicaid Services): 3 out of 5 stars (N/A (CMS Rating))
- NursingHomeSite.com: 5 out of 5 stars (N/A (Historical average 3.2/5))
- LTC News: 4.2 out of 5 stars (5 reviews)
What patients say
Patients praise
- Staffing levels above national average
- Compassionate and professional care mentioned in marketing descriptions
- Community atmosphere
Common complaints
- Substantiated complaint of staff abuse (placing a rag in a resident's mouth)
- Deficiencies in infection control (hand hygiene, glucometer cleaning)
- Deficiencies in medical equipment maintenance (uncovered wound vacuum, inaccurate insulin pen labeling)
- Inadequate documentation (missing hospice documentation)
- Failure to follow care orders (not applying heel protecting boots)
In patients' words
"A June 2024 substantiated complaint involved physical abuse by a staff member; the CNA was suspended pending investigation."
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