Psychiatry in Jamestown, NY - ProviderMatch - Find a UPMC Provider
Mental Health Care • Jamestown, NY
Ratings by platform
- WebMD (Dr. Robert Gibbon): 3.0/5 average (3 ratings) (3 ratings)
- WebMD (Laurie Fenton): 3.5/5 average (5 ratings) (5 ratings)
- Vivian (UPMC Chautauqua WCA): 4.1 rating (11 reviews)
- Birdeye (Jamestown Psychiatric, P.C.): 3.0/5 (3-star) (2 reviews (page shows 2 reviews))
- Healthgrades/US News (UPMC Chautauqua): Patient Experience Score: 3/5 (N/A (score-based))
- Yelp (UPMC Chautauqua): Positive review excerpts; overall rating not shown in snippet (18 reviews (snippet))
What patients say
Patients praise
- Some reviewers describe staff/providers as professional, friendly, and caring
- UPMC Chautauqua-related patient experience includes at least some highly positive individual feedback
- Some providers received mid-range to favorable average ratings on WebMD (e.g., 3.5/5 for Laurie Fenton)
Common complaints
- Reports of staff not taking patients seriously and rude/impolite mental health staff
- Complaints about inadequate assessment and fast discharge in a child/adolescent mental health situation
- Some provider ratings show below-average scores (e.g., 3.0/5 for Dr. Robert Gibbon) and negative experiences about appointment timing/communication
- One review excerpt criticizes waiting area and provider quality (recovery.com snippet)
In patients' words
""They didn't help our situation at all. They just push medications... I do not recommend them to anyone.""
— localitybiz.com review of UPMC Western Behavioral Health at Chautauqua""Very professional and friendly. The person I see is great!""
— localitybiz.com review of UPMC Western Behavioral Health at Chautauqua""This place doesn’t take mental health seriously, some of the mental health staff are rude and impolite.""
— soberlist.org facility review (UPMC Chautauqua WCA)""I would go to any other one than this hospital. Terrible waiting area, Terrible NPs and doctors.""
— recovery.com review (UPMC Chautauqua - Jamestown)""Best bedside manner I've ever seen... stayed hours over his shift to make sure my best friend was tended to as fast as...""
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