Jamaica Estates Medical Office
Rheumatology • Jamaica, NY
Ratings by platform
- Yelp: 1.6/5 (31 reviews)
- Yahoo Local: 1.5/5 (31 reviews)
- Facebook: 66% recommend (25 reviews)
What patients say
Patients praise
- Some individual physicians receive positive feedback for their care and expertise
Common complaints
- Long wait times and scheduling issues
- Rude or insensitive staff and medical assistants
- Dismissive or condescending interactions with some providers
- Lack of communication regarding provider turnover
- Difficulties with call center systems and customer service responsiveness
In patients' words
"I'm writing this review with Gastro Dr. Alan Lesman,and his support staff in mind. First let me say, manager care system should not be utilizing a call center as the first line of defense to weed..."
— Yahoo Local"My interaction with [a provider] was deeply troubling. She was dismissive, condescending, and showed little to no empathy. I felt treated as a number rather than as a patient with legitimate health concerns."
— PissedConsumerMore clinics in Jamaica
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