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Mental Health Services Queens | Jamaica Hospital | Psychiatric ...

PsychiatryJamaica, NY

★★★☆☆3.2/52,004 reviews across 1 platforms

Ratings by platform

  • Rehab.com: 3.24 out of 5 stars (2004 reviews)

What patients say

Patients praise

  • comprehensive range of services including emergency, inpatient, and outpatient care
  • availability of specialty programs like the Comprehensive Psychiatric Emergency Program (CPEP) and mobile crisis teams
  • isolated reports of positive interactions with specific clinical teams in other hospital departments

Common complaints

  • reports of dismissive, rude, or unprofessional staff demeanor
  • complaints regarding long wait times in the emergency department and for appointments
  • concerns regarding patient safety, supervision, and facility environment within inpatient units
  • negative experiences with administrative processes and discharge communication

In patients' words

"The staff is accusatory and combative... Mental illness is suppose to be their specialty but they treat it like a joke here."

LocalityBiz (user review)

"It’s ridiculous that people have to sit there for hours, IN PAIN and can’t see a doctor for hours."

HospitalStats (user review)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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