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Primary Care Doctors & Physicians in Jamaica, NY - Oak Street Health

Primary CareJamaica, NY

★★★★★4.8/584 reviews across 2 platforms

Ratings by platform

  • Birdeye/Google (South Jamaica location): 4.7/5 stars (56 reviews)
  • HelpConnectUsa (Jamaica location): 4.9/5 stars (28 reviews)

What patients say

Patients praise

  • Professional and kind staff members and physicians
  • Efficient appointment scheduling and on-time visits
  • Helpful services like transportation, 24/7 support lines, and personalized care plans
  • Clean and welcoming facility atmosphere
  • Effective handling of acute health issues

Common complaints

  • Communication and follow-up issues with office staff and call centers
  • Difficulty reaching staff or getting timely answers to questions
  • Perception of being ignored or having requests "dragged out"
  • Inconsistent experiences with different providers

In patients' words

"Communication is their problem. You can ask a question. But you will have to call and call again to get that asnwer... They nice to your face but drag their feet when you need them."

LocalityBiz review

"Short waiting time to see doctor, access to 24/7 patient support line for health related questions. Doctors has patience’s and listen to you with care."

Birdeye/Google review

"The atmosphere was warm and welcoming. I liked that they offered to pick me up and take me back home after my visit."

LocalityBiz review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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