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Jamaica Hospital Medical Center: Hospital Queens, New York

Primary CareJamaica, NY

★★★☆☆3.2/52,004 reviews across 2 platforms

Ratings by platform

  • Rehab.com: 3.2/5 (2004 reviews)
  • US News Health: 81% overall satisfaction (Not explicitly stated)
  • Care Transparency: 82/100 (Not explicitly stated)

What patients say

Patients praise

  • praise for Labor and Delivery team
  • supportive lactation consultant team members
  • some reports of positive experiences with specific nursing staff
  • high patient satisfaction scores reported by some sources

Common complaints

  • poor communication from doctors and nurses
  • difficulty with administrative staff and phone responsiveness
  • perceived lack of urgency or help when requested
  • concerns regarding cleanliness of facilities
  • unprofessional or rude interactions with staff members

In patients' words

"To be fair, the Labor & Delivery team was amazing, the Lactation Consultant team was incredibly supportive, and several NICU nurses were wonderful as well unfortunately, a few negative interactions overshadowed the positive ones and left a lasting impression."

Rehab.com

"Call today 11/20/25 for an eye appointment and the representative was rude it sounds like she didn't even wanna make the appointment for me rude hung up in my face I will not be going here"

Rehab.com

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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