Jamaica Hospital Medical Center: Hospital Queens, New York
Neurology • Jamaica, NY
Ratings by platform
- HospitalStats.org: Below Average
- Healthgrades: 57% (would recommend)
- Rehab.com: 3.24/5 (2004)
What patients say
Patients praise
- Positive individual experiences with specific doctors or care teams, such as Labor & Delivery, Lactation Consultants, and some nurses
- Some patients report timely and professional care for routine services like prescription refills
Common complaints
- Difficulties with communication between staff and patients
- Issues with staff responsiveness to patient needs
- Complaints regarding facility cleanliness and environment maintenance
- Reports of rude or dismissive behavior from staff and administration
- Specific negative experiences in patient care departments like NICU or during discharge processes
In patients' words
"The nurse assigned to us left an hour before discharge without informing me... the situation was extremely frustrating and emotionally exhausting. Security also spoke to us in a way that felt unnecessarily threatening."
— Rehab.com"I cannot recommend Dr. McDonald due to her dismissive approach and clear age bias."
— Healthgrades"Just needed my prescription refill, doc understood the assignment, showed up on time, asked questions and sent meds in no time. Appreciate it."
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