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NeurologyJamaica, NY

★★★★☆4.4/51,243 reviews across 4 platforms

Ratings by platform

  • Birdeye (Queens, NY location): 4.4/5 (1,230 reviews)
  • Official Practice Website (Forest Hills location): 4.44/5
  • Birdeye (Florham Park, NJ location): 3.9/5 (12 reviews)
  • Healthgrades: 1.0/5 (1 review)

What patients say

Patients praise

  • Some patients report positive experiences with individual providers (e.g., Dr. Kishen Patel)
  • Some staff members are described as attentive and caring
  • Relief from symptoms such as chronic migraines reported by some patients

Common complaints

  • Difficulty reaching the office by phone and long hold times
  • Issues with appointment scheduling, including unnotified changes and overbooking
  • Long wait times in the office
  • Dissatisfaction with administrative and billing practices
  • Some patients reported seeing physician assistants instead of doctors without prior notification

In patients' words

"They are very difficult to reach by phone, ok if you like recorded messages, music, being put on hold before you have a chance to say a word and voicemail asking you to leave a message."

Birdeye Review

"It's evident that the practice overbooks appointments to maximize revenue, resulting in significant disrespect for patients' time and a diminished quality of care."

LocalityBiz Review

"Dr. Kishen Patel is the best! The staff and himself makes me feel at ease. I don't feel rush when explaining my issues on my health."

Birdeye Review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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