Rheumatology | Springfield Clinic Medical Specialties
Rheumatology • Jacksonville, IL
Ratings by platform
- Facebook (Springfield Clinic Jacksonville): 92% recommendation rate (56 reviews)
- Healthgrades (Dr. Timothy Lenardo): 4.2 out of 5 stars (20 reviews)
What patients say
Patients praise
- individual rheumatologists recognized for high patient experience ratings
- patients appreciated courteous and knowledgeable medical staff
- convenient facility features such as in-office labs and X-rays
Common complaints
- reports of difficulty scheduling appointments and long wait times for new patient visits
- customer complaints regarding billing and insurance communication errors
In patients' words
"As a new patient I was extremely pleased with my initial consultation. He was very willing to find out what health issues I was having and how he can help me. The entire staff was also very courteous, kind, and helpful."
— Healthgrades review for Dr. Timothy Lenardo"It took year for a new pt. appt.. anything went wrong and you needed to be seen you would have to wait a month regardless of what your problem was. The front office staff left little to be desired."
— Healthgrades review for Dr. Timothy LenardoMore clinics in Jacksonville
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