Springfield Clinic Jacksonville | Springfield Clinic Locations
Family Medicine • Jacksonville, IL
Ratings by platform
- Vitals, LocalityBiz, Wheree: Aggregate ratings often appear above 4/5 on various platforms, though specific review counts are not consistently aggregated across all sites (Varies by platform; many platforms show low numbers of formal user-submitted reviews despite generally positive sentiment reporting)
What patients say
Patients praise
- Friendly, professional, and courteous staff
- Compassionate and attentive physicians who listen to concerns
- Clean, modern, and welcoming facility environment
- Generally efficient and timely service
Common complaints
- Occasional long wait times for appointments
- Slow laboratory service in some instances
- Occasional administrative/billing confusion or complaints
In patients' words
"Dr. Norton is a skilled listener. I knew my concerns were being heard. He explained all treatment options thoroughly and clearly, and did not try to favor one over another. His team members were all very professional and extremely helpful. I would highly recommend this practice to my family, and to anyone seeking individualized, professional care."
— LocalityBiz review regarding Springfield Clinic Orthopedics Walk-In Jacksonville"I always have an excellent experience at the Springfield Clinic. Friendly staff taken care of quickly and always with a smile. The Clinic is always clean and beautiful to walk into. Staff is helpful when you don't know directions. Doctors are I want to say down to earth it calms my nerves. I go in nervous and come out relaxed and happy with the results thank you."
— LocalityBiz review regarding Springfield Clinic JacksonvilleMore clinics in Jacksonville
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