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Semmes Murphey Clinic

Neurosurgery • Jackson, TN

★★★★☆3.7/5455 reviews across 2 platforms

Ratings by platform

  • Birdeye / Google: 3.9/5 (405 reviews)
  • Yelp: 2.5/5 (50 reviews)

What patients say

Patients praise

  • Expertise and knowledge of specific physicians
  • Professional and attentive bedside manner for some staff and doctors
  • Successful surgical outcomes reported by some patients

Common complaints

  • Rudeness and dismissive attitude from some staff and providers
  • Long waiting times for appointments and during visits
  • Challenges with scheduling or canceled appointments
  • Concerns about medical decision-making (e.g., return-to-work authorizations)

In patients' words

"Most racist,rude staff I've every had in my 38 years of living.if you care about your health please don't come here."

— WebMD Patient Review

"THE STAFF AT SEMMES MURPHY WAS VERY KIND. THE DOCTORS AND THE NURSES WERE GREAT! I FELT COMFORTABLE, CONFIDENT, AND CARED FOR."

— Birdeye/Google Review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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