General Surgery Jackson Hole - St. John's Health
General Surgery • Jackson, WY
Ratings by platform
- Yelp: 4.1 out of 5 stars (9 reviews (on Yelp))
- TrustReviewers.com: 4.4 out of 5 stars (46 reviews)
- Healthgrades: 86% (Patients who gave a rating of 9 or 10) (Not explicitly stated)
- U.S. News & World Report: 93% (Willingness to recommend) (Not explicitly stated)
What patients say
Patients praise
- Many patients praise the competence, professionalism, and caring nature of surgeons and nursing staff
- High patient recommendation rates for the hospital and specific surgical programs (e.g., Joint & Spine Center)
- Positive patient outcomes and effective recovery experiences for many surgical patients
- Award-winning patient experience ratings in several national quality benchmarks
Common complaints
- Concerns regarding high billing and costs of procedures
- Reports of poor communication, dismissive staff, or difficulty in scheduling/getting return calls
- Isolated reports of misdiagnosis or negative experiences with specific providers in the emergency or surgical departments
In patients' words
"I was just amazed at how efficient, caring, and professional they were. It was a great experience for me. It was just amazing how thorough they were — thorough and caring and just on the ball."
— Patient testimonial (St. John's Health blog)"Do yourself a favor and document everything because this staff is incompetent. Billing, scheduling etc."
— Patient review (Best of Jackson Hole)"The nurses, doctors and staff at St John's are wonderful, and competent I have only praises to say about their care. What I don't appreciate about St. John's medical is the extremely high fees when using the facility."
— Patient review (TrustReviewers.com)More clinics in Jackson
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