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St. John's Health

General Surgery • Jackson, WY

★★★★☆4.4/555 reviews across 4 platforms

Ratings by platform

  • Yelp: 4.1/5 (9 reviews)
  • TrustReviewers.com: 4.4/5 (46 reviews)
  • Healthgrades
  • U.S. News & World Report

What patients say

Patients praise

  • Many patients praise the competence, professionalism, and caring nature of surgeons and nursing staff
  • High patient recommendation rates for the hospital and specific surgical programs (e.g., Joint & Spine Center)
  • Positive patient outcomes and effective recovery experiences for many surgical patients
  • Award-winning patient experience ratings in several national quality benchmarks

Common complaints

  • Concerns regarding high billing and costs of procedures
  • Reports of poor communication, dismissive staff, or difficulty in scheduling/getting return calls

In patients' words

"I was just amazed at how efficient, caring, and professional they were. It was a great experience for me. It was just amazing how thorough they were — thorough and caring and just on the ball."

— Patient testimonial (St. John's Health blog)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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