Henry Ford Family Medicine - North Street
Family Medicine • Jackson, MI
Ratings by platform
- Birdeye (aggregating Google and Facebook): 4.6 out of 5 stars (300 reviews aggregate)
What patients say
Patients praise
- Polite and helpful staff members
- Compassionate and attentive primary care doctors
- Convenient on-site diagnostic services like blood draws
- Efficient check-in processes reported by some patients
Common complaints
- Long wait times for appointments and medical advice calls
- Dissatisfaction with the nurse advice line efficiency and responsiveness
- Perceived lack of thorough diagnostic care during acute visits
In patients' words
"Worthless nurse line. If they cannot answer general questions don't bother having a line. Plus being told 30 minutes and then waiting 75 minutes for a call which was worthless."
— Birdeye Review"Been going for yrs. now. My Primary Dr. Maria Soto has been Compassionate, Caring and has worked with me through all my Medical Issues."
— Birdeye ReviewMore clinics in Jackson
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