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St. John's Health Emergency Department

Emergency Medicine • Jackson, WY

★★★★☆4.4/546 reviews across 1 platform

Ratings by platform

  • Healthgrades and TrustReviewers: 4.4/5 (46 reviews)

What patients say

Patients praise

  • Staff described as kind, attentive, and professional
  • Efficient and swift care reported by many patients
  • High patient experience ratings compared to national averages
  • Positive experiences for both locals and visitors/tourists

Common complaints

  • Perceived dismissiveness or lack of listening by some ER doctors
  • Concerns regarding high facility fees and billing issues
  • Difficulties in retrieving full medical records/imaging results
  • Occasional administrative or communication delays regarding diagnostic results

In patients' words

"The staff here really made my visit very easy and stress-free... they were excellent, very professional, and very kind."

— St. John's Health Emergency Patient Rating

"The nurses, doctors and staff at St John's are wonderful, and competent I have only praises to say about their care. What I don't appreciate about St. John's medical is the extremely high fees."

— TrustReviewers.com

"Initially the care was fantastic. But EKG results tend to get lost or not read. I've called 6 SIX different clinics plus playing tag with the ER staff."

— LocalityBiz

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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