Ithaca City Harbor Urology - on www.Guthrie.org
Urology • Ithaca, NY
Ratings by platform
- Google (via Birdeye for Ithaca City Harbor location): 3.7/5 stars (142 reviews)
- WebMD (Guthrie Medical Group Ithaca): Not specified (1 total review) (1 review)
What patients say
Patients praise
- Clean and modern facility appearance
- Professional medical care reported by some individual patients
Common complaints
- Long wait times
- Unprofessional staff and front desk interactions
- Issues with blood draw procedures causing bruising
- Difficulty obtaining timely communication or callbacks from the office
In patients' words
"The inner harbor location is awful. You always have to wait 20-60mins. Dr Hansen needs a reminder of why she’s a Dr. And front desk is rude. The staff who draws your blood need to be retrained... They leave you with a huge bruise..."
— WebMD patient review"Doctor was great, slight hiccup with the waiting order... A receptionist apologized and said they pulled my chart to prepare to bring me in but the nurse bringing patients back didn’t realize that... Other than that, service was great."
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