Ithaca City Harbor Rehabilitation Services - on www.Guthrie.org
Rehabilitation Services • Ithaca, NY
Ratings by platform
- Birdeye (Google): 3.7 out of 5 stars (142 reviews)
- Facebook (The Guthrie Clinic overall): 68% recommend (560 reviews)
What patients say
Patients praise
- Professional and clean facilities
- Some positive individual doctor experiences
- Convenient location
Common complaints
- Long wait times
- Rude or unprofessional front desk staff
- Issues with administrative/nursing processes (e.g., patient order, bruising during blood draws)
- Perceived lack of competence among some practitioners
In patients' words
"Doctor was great, slight hiccup with the waiting order- I was on the board then i disappeared and the person behind me was called... Other than that, service was great."
— Birdeye review (Shelly Caveney)"The inner harbor location is awful. You always have to wait 20-60mins. Dr Hansen needs a reminder of why she’s a Dr. And front desk is rude."
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