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Ithaca City Harbor Interventional Pain Management - Guthrie.org

Pain ManagementIthaca, NY

★★★★☆3.7/5143 reviews across 2 platforms

Ratings by platform

  • Birdeye (Guthrie Walk-In Care): 3.7/5 stars (142 reviews)
  • WebMD (Guthrie Medical Group): 1/5 stars (1 review)

What patients say

Patients praise

  • Professional and compassionate staff in some departments
  • Generally positive clinical care from some providers
  • Efficiency in some specific urgent/emergency situations

Common complaints

  • Long wait times
  • Unprofessional or rude front desk staff
  • Poor experiences with blood draw/nursing staff (e.g., bruising)
  • Dissatisfaction with patient-provider communication

In patients' words

"The inner harbor location is awful. You always have to wait 20-60mins... front desk is rude. The staff who draws your blood need to be retrained... They leave you with a huge bruise that’s takes weeks to get rid of."

WebMD Review (2023)

"My one experience at Guthrie Ithaca this year was horrible. I even spoke with the patient advocate because there were multiple issues."

Reddit (2023)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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