Ithaca Hanshaw Road Occupational Medicine
Occupational Medicine • Ithaca, NY
Ratings by platform
- Birdeye: 4.8/5 (37 reviews (specifically for Guthrie Internal Medicine on Hanshaw Rd))
- Healthgrades: 2.0/5 (1 review (for Cayuga Medical Associates office))
- WebMD: Not explicitly stated (1 rating total) (1 review)
What patients say
Patients praise
- Clean facility environment
- Polite reception staff (noted in some reviews)
- Thorough and clear communication from specific providers (in some cases)
- Professionalism and respect (reported at broader hospital facilities)
Common complaints
- Long wait times
- Rude or unprofessional front desk/support staff
- Dissatisfaction with clinical competence/diagnosis ability
- Difficulties with scheduling, follow-up, and administrative processes
- Physical discomfort/poor technique during procedures like blood draws
In patients' words
"The inner harbor location is awful. You always have to wait 20-60mins... And front desk is rude. The staff who draws your blood need to be retrained... They leave you with a huge bruise that’s takes weeks to get rid of. Ridiculous!"
— WebMD Review of Guthrie Medical Group Ithaca"The place if staffed by incompetent practitioners. The only good part is the clean building and reception staff. you cannot get any diagnoses from them..."
— Yelp Review of Guthrie Medical Group PC"I have noted a sharp decline in the ability of the CMA system to provide consistent and reliable access to them and timely follow-up on their care. Most recently, I have had to call four times in an attempt to get a medication renewed, with no follow up on the part of CMA."
— Healthgrades Review of Cayuga Medical Associates (905 Hanshaw Rd)More clinics in Ithaca
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