Cayuga Surgical Specialists

Patients praise

• Highly rated overall experience at the facility (e.g., very high star rating and multiple positive comments)
• Positive surgeon bedside manner and communication (warm, respectful, knowledgeable, listened to concerns)
• Positive post-surgery follow-up and outcomes reported for some surgeons
• Friendly/helpful staff and efficient visits / low waiting were mentioned

Common complaints

• Some complaints about not listening to patient concerns / dismissive interactions
• Administrative/office issues such as appointment scheduling problems mentioned alongside otherwise positive doctor feedback
• Complaints on other platforms about billing issues (e.g., request for itemized receipt)
• A separate post claims problematic surgery and painfully lacking after-care (Cayuga Medical Center context)
• Reddit thread notes multiple bad experiences by others even while one commenter reports exceptional care (general mixed sentiment)