Cayuga Dermatology in Ithaca | Medical & Surgical ...
Dermatology • Ithaca, NY
Ratings by platform
- Birdeye: 4.3 stars (26 reviews (on Birdeye))
- Vitals (Dr. Rachel Garner): 4.2 out of 5 stars (not explicitly stated total count, but indicates patient ratings)
- Vitals (Dr. Jodi Grossfeld): 4.4 stars (average) (not explicitly stated total count, but indicates patient ratings)
What patients say
Patients praise
- highly knowledgeable and competent doctors
- thorough, effective medical care (non-cosmetic focus)
- friendly, sincere, and approachable bedside manner reported by many patients
- high quality performance score (MIPS 92.4/100)
Common complaints
- reports of unfriendly staff
- concerns regarding time spent during appointments
- some patients felt conditions or questions were not adequately addressed
In patients' words
"Dr. Garner's is thorough and approachable, making her patients feel as if she really cares about them... Her winning personality imbues her professionalism and is positively reflected in the members of her competent office staff."
— Patient review on Vitals"She was so kind and available... she has always been excellent, unpretentious, authentic and effective."
— Patient review on Vitals"Office environment · Didn't listen or answer questions · Didn't explain conditions well · Staff wasn't friendly · Appointment was rushed."
— Healthgrades patient feedback (Dr. Rachel Garner)More clinics in Ithaca
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