Women's Care - Ishpeming, MI OBGYN - UP Medical Group
Women's Health/OB-GYN • Ishpeming, MI
Ratings by platform
- UP Medical Group, Vitals, Healthgrades: 4.4/5 (UP Medical Group overall), 4.5/5 (Dr. Cousineau), 5.0/5 (Dr. Menge), 3.5/5 (Dr. Cousineau on Healthgrades) (Varies by platform: 5 reviews for UP Medical Group, 2 reviews for Dr. Cousineau on Healthgrades, 3 ratings for Dr. Menge on Vitals)
What patients say
Patients praise
- physicians described as caring, friendly, professional, and knowledgeable
- providers who actively listen to patient concerns and explain conditions well
- staff perceived as comforting and helpful by many patients
- efficient care experiences reported by some patients
Common complaints
- administrative issues such as appointment scheduling difficulties and cancellations
- reports of staff not being perceived as friendly
- instances where patients felt providers were not fully informed about their medical history
- one report questioning the current availability of OBGYN specialists on staff
In patients' words
"Within one visit she ordered multiple tests, even had two done before I left. For once I truly felt like someone cared about me and wanted to help... I left crying happy tears my last appointment."
— Review of Dr. Cousineau"Dr Menge is one of the best doctors I have ever had. She was knowledgeable and thorough and kind. Although the situation I was in was uncomfortable, she and her staff were comforting and I felt at ease."
— Review of Dr. Kelly Menge"If I could give zero stars...I would. I was given very short notice to reschedule my appointment. They were unable to work with my schedule very well... It is also worth noting that they do not currently have any actual OBGYN's on staff."
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