UP Health System - Bell Location
Orthopedics • Ishpeming, MI
Ratings by platform
- MedicalRecords.com: 3.2/5 (30)
- Healthgrades: 80% (Patient Experience Rating) (not specified (aggregate HCAHPS data))
- U.S. News & World Report: 91% (Recommendation Rate)
- Nursa (clinician reviews): 3.5/5 (122)
What patients say
Patients praise
- professional and knowledgeable medical staff and physicians
- positive experiences in specific departments like Obstetrics (OB)
- good communication from nursing staff and doctors in many instances
- generally high patient recommendation rates
Common complaints
- concerns regarding inpatient care responsiveness post-surgery
- billing and collections disputes
- perceived dismissiveness in emergency or urgent care settings
In patients' words
"I had a great experience at Bells OB unit to deliver my baby. All the nurses were nice, personable, patient and explained everything adequately. There was always help when I needed it."
— LocalityBiz user review"Once I hit Acute Care my opinion of the place kind of went sour. The first couple hours I was checked on frequently, but after that I felt like I was just an inconvenience to the staff."
— MedicalRecords.com user review"After a 2 hour wait, was quickly seen and dismissed with "we don't treat cold symptoms"... this was incompetent."
— LocalityBiz user reviewMore clinics in Ishpeming
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