UP Health System - Bell Location
Gastroenterology • Ishpeming, MI
Ratings by platform
- MedicalRecords.com: 3.2/5 stars (30 reviews)
- Healthgrades: 82% rating for "patients who gave a 9 or 10" (Based on HCAHPS survey data)
- U.S. News & World Report: 91% recommendation rate (Based on HCAHPS survey data)
What patients say
Patients praise
- Many patients express satisfaction with specific doctors and medical staff professionalism
- High patient recommendation rates reported on standardized platforms
- Positive feedback regarding individual care experiences, such as surgical consultations
Common complaints
- Concerns regarding inpatient care responsiveness and nursing support
- Difficulties with billing processes, collections, and financial policies
- Reports of long wait times for appointments and medical test results
- Complaints about dismissive communication from medical staff
In patients' words
"Was so very pleased with all the staff, that I was ready to make Bell my health care provider. Everyone was so kind and caring right thru recovery. Once I hit Acute Care my opinion of the place kind of went sour. The first couple hours I was checked on frequently, but after that I felt like I was just an inconvenience to the staff."
— MedicalRecords.com review"My experience with UP Health System Bell Family Medicine has been the worst I've every experienced. I needed a referral for a procedure to be done. It took 13 days for my PAC Doctor to put in the referral after calling and talking to 4 different staff members."
— LocalityBiz review"From checking in to Dr Fecko, everyone was professional, knowledgeable, sincerely friendly, very dedicated to listening, answering questions, and putting me at ease."
— Healthgrades review for Dr. FeckoMore clinics in Ishpeming
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