Express Care - Acute Illnesses & Injuries - UP Health System
Express Care/Urgent Care • Ishpeming, MI
Ratings by platform
- UP Medical Group Urgent Care aggregate rating: 4.7 / 5 (186)
- US News Hospital Patient Experience Rating: 4 out of 5 stars (average across categories) (N/A)
- Vivian Health (hospital-specific): 5.0 / 5 (2)
What patients say
Patients praise
- Professional and knowledgeable staff
- Efficient and quick care experience described in patient reviews for the system overall
- High patient recommendation rates for the hospital facility (80-85%)
- Convenient daily access for non-life-threatening illnesses and injuries
Common complaints
- Reports of limited assistance at the hospital (Vivian Health reviews)
- Some satisfaction categories, such as quietness, rated lower than others (US News patient experience data)
In patients' words
"From checking in to Dr Fecko, everyone was professional, knowledgeable, sincerely friendly, very dedicated to listening, answering questions, and putting me at ease."
— Healthgrades review for UP Health System-Bell provider"Welcoming and well-organized."
— Vivian Health review of UP Health System-BellMore clinics in Ishpeming
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