Sleep Medicine Services | UCI Health | Orange County, CA
Sleep Medicine • Irvine, CA
Ratings by platform
- Healthgrades (Dr. Douglas Trask): 4.8 out of 5 stars (based on 578 reviews) (578 ratings (192 with written review))
- WebMD Care (Dr. Kyoungbin Im): 1.0 out of 5 stars (3 ratings)
- BDIR.in (UCI Health Newport—Birch Street): 3.3 out of 5 stars (7 ratings)
What patients say
Patients praise
- Some patients report attentive, caring, and knowledgeable staff and technicians during sleep studies
- Positive testimonials for specific physicians, highlighting compassion and effective treatment outcomes
- Modern, well-maintained facilities in some locations
Common complaints
- Concerns regarding opaque or high billing practices, including surprise charges for routine visits or procedures
- Reports of long wait times for appointments and between required visits
- Negative feedback regarding staff communication, responsiveness, and perceived lack of training
- Mixed to poor experiences with bedside manner and perceived lack of attention from some providers
In patients' words
"I attended my first polysomnography (sleep study) here recently. Jacob did amazing at helping me feel welcome, comfortable, and answered all the questions I had."
— LocalityBiz Review"He appeared rushed, inattentive, and demonstrated limited knowledge about my condition. His bedside manner was poor, and overall, this encounter felt like a waste of time and money."
— WebMD Care Review"If you want a 3-4 month wait time between the 3 appointments they require. Literally the slowest and poorly trained staff I've ever encountered... Only a mill to overbill insurance $900 for a 5 minute appt."
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