Pulmonary and Critical Care Services
Pulmonary Disease • Irvine, CA
What patients say
Patients praise
- Doctors described as knowledgeable, professional, and experienced
- Compassionate and patient-focused care from specific providers
- Staff cited as helpful and efficient in some office settings
- Effective management and successful treatment outcomes for complex respiratory issues
Common complaints
- Long wait times for appointments and inability to schedule promptly
- Difficulties with phone communication, long hold times, and unresponsiveness
- Staff described as disorganized, rude, or dismissive
- Complaints regarding medical billing, lost documents, or authorization issues
- Some patients reported feeling unheard or condescended to by medical staff
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