Department of Neurology - UC Irvine School of Medicine
Neurology • Irvine, CA
What patients say
Patients praise
- Highly regarded and knowledgeable physicians
- Professionalism and attentiveness in direct patient care interactions
- Thorough examination and clear explanation of medical issues
- Compassionate and attentive care from specific providers once in the exam room
Common complaints
- Difficulty reaching the department by phone and long hold times
- Frustrating communication with staff and difficulty scheduling
- Issues with office accessibility for disabled patients
- Instances of perceived poor bedside manner, whispering/lack of transparency by staff, and mumbling by providers
- Long wait times for appointments and delays without apology
In patients' words
"It wasn't until Dr. Thai came in did we feel listened to and cared for."
— Healthgrades review of Dr. Gaby Thai"Communication with the office is really difficult and frustrating for me. I really like this doctor and the staff is always frazzled."
— Healthgrades review of Dr. Michael Sy"Does the Neurology Department ever answer their phone?? I've been on hold for over an hour."
— Yelp review of UCI Health NeurologyMore clinics in Irvine
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