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Susan Samueli Integrative Health Institute

Massage Therapy • Irvine, CA

★★★☆☆3.2/537 reviews across 1 platform

Ratings by platform

  • Various third-party review platforms: 3.2/5 (37 reviews)

What patients say

Patients praise

  • High praise for the clinical skills and professionalism of specific massage therapists
  • Effective relief for chronic pain, stress, and specific medical conditions (e.g., hip pain, recovery from cancer treatment)
  • Appreciation for the personalized, whole-person approach to integrative care
  • Wide range of specialized massage modalities offered (e.g., oncology, lymphatic drainage, neuromuscular)

Common complaints

  • Concerns regarding high costs and billing practices
  • Reports of difficulty getting clear information about out-of-pocket expenses before appointments
  • Occasional negative experiences with administrative or support staff courtesy
  • Some patients felt specific medical appointments provided little value for the cost

In patients' words

"Shawn is the best massage therapist I have come across in the socal area, I myself am a massage therapist so I am pretty critical, he is very knowledgeable and professional and is an expert in all things nervous system related... highly recommended"

— LocalityBiz review

"BEWARE! I had an appointment for 1 hour with a non-doctor nutritionist and was charged $845! I called before my appointment and asked how much it would cost - the UCI employee refused to tell me and said I have to figure it out myself!"

— Birdeye review (referencing general institute services)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 10, 2026 — sources: [1][2][3][4][5][6][7][8].

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